Improving municipal services in Sagarejo municipality

Center for Training and consultancy (CTC), through the sub grant program, supported local Civil Society Organisations in all eight municipalities of Kakheti in order to contribute improvements of local public services.

Civil Society Development Association “Spectrum” aimed to strengthen the small and medium-sized businesses operating in Sagarejo Municipality through creating a platform for cooperation between local self-government and businesses. With this aim, a memorandum of cooperation signed between the Spectrum, the Municipality City Hall and Local Businesses. Within its framework, joint meetings and business forums were organized. In addition, the municipality took a responsibility to implement budget support programs for businesses with the high participation of local business representatives using the platform meetings. During the project, within the framework of the cooperation platform, the local self-government were introduced to the needs of local businesses in detail and they expressed readiness to reflect relevant budget programs for the next year’s municipal budget.

In parallel, the organisation assessed quality of the municipal services using the Municipal Services Quality Assessment Toolkit (MUSQAT) and developed Sagarejo Municipal Services Quality Assessment Report. They also monitored 2-year Municipal Services Improvement Action Plan of Sagarejo municipality and produced the monitoring report.

The grant program was implemented with the financial support of the European Union in the framework of the project: “Municipal Services Quality Assessment Tool” (MUSQAT).