In 2022 CTC introduced the model in 23 municipalities of the three regions of Imereti, Mtskheta-Mtianeti and Kvemo Kartly. In 2021 the model has been successfully piloted and replicated...
The manual has been elaborated by CTC for the use by Municipalities. Its purpose is to mainstream coordinated and sustainable process for collecting and managing customers’ feedback at Municipalities....
Center for Training and Consultancy (CTC) has organized the Conference on Quality Standards, Monitoring and Evaluation Schemes of Municipal Public Services. The first session of the conference was dedicated...
In 2019, the Center for Training and Consultacy, working crlosely with local municipalities and experts of the field, developed a Municpal Service Quality Assessment Toolkit (MUSQAT). The same year,...
On January 25, the Center for Training and Consulting (CTC), with the support of the Ministry of Regional Development and Infrastructure of Georgia (MRDI), held a workshop: Inter-municipal model...
An inter-municipal cooperation model has been introduced in the field of professional development of public servants in the Kakheti region, with the support of The Center for Training and...
On December 9 2021, Center for Training and Consultancy (CTC) organized a workshop to discuss the Concept on Introduction of Feedback Mechanism and Improvement of Practice of Administrative Complaints...
On December 15, representatives of the Center for Training and Consultancy (CTC), Institute for Development of Freedom of Information (IDFI), and the Management Systems Development Center (MSDC) presented the...
Center for Training and Consultancy (CTC) has worked with City Hall representatives of Gurjaani Municipality to increase their knowledge and skills on policy development and service quality. Officials of...
Center for Training and Consultancy (CTC) has worked with City Hall representatives of Sagarejo Municipality to increase their knowledge and skills on policy development and service quality. Officials of...